The company intends to use the mobile CRM application to accelerate sales processes and make customer dialog even more efficient.

The Stralsund Furniture Works

Since 1950, Stralsunder Möbelwerke has been operating according to the Hanseatic principle: solidity in craftsmanship and in business. On the one hand, these traditional values such as reliability and quality combined with state-of-the-art production technology and an unerring sense for current furnishing trends are the company’s recipe for a successful and sustainable positioning in the market. Under the brand label “Stralsunder”, plannable system furniture – made in Germany – is produced for the areas of living, dining and working. In addition, Stralsunder has a highly modern factory with 6,800 square meters of production space, a large warehouse and a new showroom.

bpi Sales Performer mobile

In recent years, business processes have been continuously optimized in the context of digitalization. Stralsunder relies on the new bpi Sales Performer mobile. The mobile CRM industry solution now becomes an integral part of the overall solution. With the new bpi Sales Performer app, access via notebooks, tablets or smartphones is easy for employees even outside the company.

At Stralsunder, the sales department uses the mobile solution company-wide in the office and in the field. Sales Performer mobile supports employees in finding out about the current status via tablet before a customer visit and in precisely recording impressions after a conducted customer meeting, to better categorize requests. The mobile approach helps to reduce queries between office and field staff. This benefits all parties involved.

The introduction of the mobile Sales Performer solution and the integration of the ERP solution from 20-20 means further progress in process optimization. With the mobile application, Stralsunder is able to plan, organize and control processes even better. Furthermore, transparency and the ability to provide information to customers is improved once again. Therefore, Stralsunder relies on the new bpi Sales Performer mobile.