Weinrich, furniture agency for furniture retailers, optimizes processes in the company with bpi solutions and the SmartWe cloud CRM platform.
Weinrich Furniture Agency
For more than 35 years, the furniture agency Weinrich has been serving the entire German and Austrian furniture trade. This includes almost all furniture buying associations, all large-scale suppliers and chain stores of the furniture retail trade. The company stands for trust, reliability and competence. Weinrich also selects its producers extremely carefully according to these criteria. Quality and ability to deliver are important arguments. With its own offices in Poland, Turkey and Germany, Weinrich is represented at the most important European production locations. In addition to the furniture design and the complete distribution in Germany and Austria, Weinrich also takes over the complete EDP processing for the producers.
Highest quality and reliability is not only provided by Weinrich, but this standard is also applied to applications used in-house. In the course of a reorientation in IT, Weinrich was looking for a modern and intuitive solution for their relationship management. They chose SmartWe from CAS Software.
SmartWe
SmartWe is aimed at companies that want to make their relationship management simple. The solution combines intuitive operation and flexibility with trustworthy data storage ‘Made & Hosted in Germany’. On the one hand, it enables customer-centric processes and, on the other hand, focuses on the needs of your customers and your company in one solution.
In bpi solutions, Weinrich found the right service provider for the realization of the project. Experienced CRM implementer for CAS for many years and partner for the app-based cloud CRM platform SmartWe for about 2 years, the team of bpi solutions convinced and inspired the people from Sauerland.
Whether contact management, address management or sales opportunities – SmartWe supports Weinrich in everyday life through user-friendly operation and flexible customizability. The implementation of SmartWe was simple and direct. No complex installation, no additional costs for the acquisition of new hardware. Software is always up to date. Data can be accessed at any time on a PC, laptop, smartphone or tablet – even offline, of course. Always with the same look & feel.
Overall, we are more than satisfied: Who would have thought that a relationship management system could be operated so easily and with so little effort?” sums up Bruno Giannandrea at Weinrich. “SmartWe is an application that we like to use – the design is appealing and user-friendly.