Dietsch Polstermöbel, a family-run upholstered furniture manufacturer in its fifth generation in Springstille, relies on bpi solutions and the B2B communication solution “XcalibuR” from Diomex Software GmbH & Co. KG in Bad Oeynhausen for the optimization of business processes and data optimization.

Dietsch upholstered furniture

The predecessors of the medium-sized family business Dietsch Polstermöbel GmbH from Schmalkalden were first mentioned in a document in 1877. Today, the modern, future-oriented upholstered furniture company with its state-of-the-art production facility in Springstille employs more than 180 people. The company, now in its fifth generation, has been awarded the “Golden M” by the German Furniture Quality Association for its outstanding quality. The sustainable upholstery collections are offered through selected furniture stores throughout Germany.

XcalibuR

As a manufacturer, Dietsch Polstermöbel is interested in optimizing existing processes on the one hand. On the other hand, to continuously improve the service to the trade and to reduce error rates. This is exactly where XcalibuR comes in. Therefore, the company from Thuringia relies on the advantages of the bidirectional exchange of master and transaction data between industry and retail. Because these are specially designed and optimized for handling flat and configurable products. Dietsch Polstermöbel imports existing IDM data and delivers it to the respective retail partner via an encrypted direct connection. The integration of XcalibuR into various merchandise management systems as well as online stores, mobile applications, etc. allows the data supplied by Dietsch Polstermöbel to be used directly in the retail sector for all multichannel processes.

With the introduction of XcalibuR, processes are optimized. The catalog data provided by Dietsch Polstermöbel maps the entire process with the help of XcalibuR. The goal is the automatic exchange of data from the provision of the individually coordinated catalogs and purchasing conditions at Dietsch Polstermöbel to the recording of order data in the customer dialog at the retail partners and the return of the order data to the production system. Dietsch Polstermöbel reduces transmission errors at the retailer with XcalibuR. Optimizes throughput times noticeably. Utilizes savings potential and further improves service to retail partners.