Disselkamp, ​​a successful medium-sized family business, relies on innovation in customer service and sales. By implementing the CRM industry solution Sales Performer furniture, the manufacturer of high-quality bedroom systems wants to optimize its sales activities in order to be able to provide customers with even more individual support.

Disselkamp

Disselkamp  is a traditional family business with an impressive history of over 170 years. Those responsible have opted for new software in sales. Since the master carpenter Henrikus Ernestus Disselkamp founded a carpentry shop in 1850, the company has undergone continuous development. Today it is already run by the 6th generation and employs over 170 people. High-quality bedroom systems are manufactured on an area of ​​more than 75,000 m².

In autumn 2023, Disselkamp made the decision to introduce the bpi Sales Performer furniture as the new backbone for its sales activities. The aim of this measure is to replace an existing solution and optimize the internal and external sales processes.

bpi Sales Performer

The bpi Sales Performer furniture acts as the key to increasing efficiency and data-driven decision-making at Disselkamp. The personalized dashboard is particularly highlighted. This provides a comprehensive overview of all activities. The CRM solution networks customer information. It offers detailed evaluations and analyses of placement management, order and sales sizes, customers and products right down to variant structures.

The seamless integration of visit reports, up-to-the-minute order information and the ordering and management of all POS materials optimizes work at Disselkamp.

“Thanks to the bpi Sales Performer furniture, we have found an all-encompassing tool for our internal and external sales staff,” says Roman Disselkamp (7th generation). “We are convinced that this solution will help us to further optimize our sales activities. Furthermore, our service offering for our customers will be continuously improved.”